Can I be picked up from or dropped off to the airport?

In most cases no. Many airports have restrictions on commercial operators picking up and dropping off customers. If an airport pick-ups is available it will be included in the departure points or pick up details.

Do you pick up from my hotel?

Many tours do provide CBD hotel pick-ups, however with over 300 hotels in some cities, not every hotel will be a pick up location for every tour. Scheduling these pick-ups times in advance can be difficult and is done by your tour operator. Your tour operator will provide a convenient pick-up point and time for your particular circumstances. Please ensure that you check this with them when reconfirming your tour.

Can I be picked up from a private residence?

In most cases no, although some operators will pick up from certain residential areas, check the tour details for your pick up options.

Transfers & Pickup FAQ » Australian Online Tour Bookings

If you are having any problems with the transfer or pickup process, please check the frequently asked questions below. If you cannot find the answer here please get in touch.

Can I be picked up from or dropped off to the airport?

In most cases no. Many airports have restrictions on commercial operators picking up and dropping off customers. If an airport pick-ups is available it will be included in the departure points or pick up details.
Do you pick up from my hotel?

Many tours do provide CBD hotel pick-ups, however with over 300 hotels in some cities, not every hotel will be a pick up location for every tour. Scheduling these pick-ups times in advance can be difficult and is done by your tour operator. Your tour operator will provide a convenient pick-up point and time for your particular circumstances. Please ensure that you check this with them when reconfirming your tour.
Can I be picked up from a private residence?

In most cases no, although some operators will pick up from certain residential areas, check the tour details for your pick up options.