Cancellations & Refund Policy

Cancellations

We do not charge cancellation fees, however, we will pass on any fees that the relevant operator may deem applicable as per their terms and conditions.

Queensland Bookings is not reasponsible for the cancellation of a tour/product by an operator. We cannot be held liable for any loss as the result of a cancellation, such as travel costs, accommodation bookings etc.

Refunds

Refunds must be issued to the card initially charged.

Please notify us via email as soon as possible if your tour has been cancelled and you are due a refund. When doing so please quote the booking reference and cancellation reason.

We are not reasponsible for refunds where payment was made direct to the operator.